Privacy Policy

At Koon Pro, your privacy is of utmost importance to us. This policy outlines how we collect, use, and protect your personal information when you visit our website or make a purchase.

Information We Collect

We collect personal information to provide you with a seamless shopping experience. The types of information we collect include:

  • Personal Details: Name, email address, phone number, billing/shipping address, and payment information.
  • Order Details: Information related to the products you purchase, order history, and transaction details.
  • Technical Data: IP address, browser type, device information, and usage data when you visit our website.

How We Use Your Information

We use the information we collect to:

  • Process and fulfill your orders.
  • Communicate with you regarding your purchases, delivery status, and customer support.
  • Improve our website, products, and customer experience.
  • Send promotional offers, newsletters, and marketing communications (if you have opted in to receive them).

How We Protect Your Information

We take the security of your personal information seriously and implement a variety of measures to protect it, including:

  • Secure encryption of payment transactions.
  • Limited access to personal data by authorized personnel only.
  • Regular audits and reviews of our security practices.

Sharing Your Information

We do not sell, trade, or share your personal information with third parties, except in the following cases:

  • Service Providers: We may share information with third-party companies to process payments, deliver your orders, or send communications on our behalf.
  • Legal Compliance: We may disclose personal information if required by law or to protect the rights, property, or safety of Koon Pro, our customers, or others.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to:

  • Enhance your browsing experience.
  • Analyze site traffic and usage.
  • Remember your preferences for future visits.

You can choose to disable cookies through your browser settings, but this may affect your experience on our website.

Your Rights

As a customer, you have the right to:

  • Access, update, or delete your personal information.
  • Opt out of marketing communications at any time.
  • Request details on how your personal data is used.

Contact Us

If you have any questions or concerns about our privacy practices, please contact us at contact@koonpro.shop.